frequently asked questions & answers



We are a team of retail fashion specialists and have gained experience over many decades in various management positions as store managers, department managers, substitutes, area managers retail, recruiters or visual merchandisers at fashion retailers or department stores, international fast fashion retailers or mono-label premium lifestyle brands and know the textile retail industry in Germany, Austria and Switzerland very well.

We are your headhunter for all relevant professional and management positions as fashion consultants - store managers - department managers - deputies - visual merchandisers and area sales managers at the point of sale!

What are we doing?

We are a personnel consultancy and provide our clients from the retail/fashion and lifestyle industry with executives and specialists such as department managers, store managers, fashion consultants and management trainees. In addition, we offer a wide range of services, trainings and supports that help our clients to better navigate, stand out and excel in the fashion world.

Do I have to pay anything for your service?

For people who are looking for a job or want to reorient themselves professionally, our service is free of charge.

We are a valuable contact and are happy to provide advice and assistance in a personal conversation or phone call. Whether job change, resume check or preparation for a job interview, with us you are at the right address.

For brands and retailers who would like to fill their vacancies with us, we offer various fair fee models tailored to the respective requirements.


How do we work?

Our competencies are retail and the area. Our strength is networking.

We work independently and do not belong to any organization. Through our decades of experience and direct contact with HR managers and speakers as well as business managers and decision makers of the respective companies, we can prepare and present your person with all your documents in the best possible way.

Can I find a new job with Flächenhelden?

You can surely find a new job with us. All current vacancies are always published on our job market.

Here you will also find all important information about the respective vacancy and can contact us directly via the contact form.

Is my data secure with you?

Your data is safe with us! We have a comprehensive agenda in which all relevant points are summarized for compliance with the basic data protection regulations. We will also only act with your personal data as well as resume, certificates and picture and forward them to third parties if you want and explicitly allow this.

Where do you work?

We are active throughout Germany, Austria and Switzerland in all retail-relevant city centers, shopping malls, specialty store locations and outlet centers.

Which industries do you work for?

We work in all relevant retail sectors that deal with fashion and lifestyle products as well as customer service and visual ambience. These are mainly apparel, home & living, lingerie, beauty, sports, sound, luxury food, shoes and accessories such as bags, luggage, eyewear and sunglasses.

How does the application process work for you?

If you are interested in a position, please contact us via the known channels. We will contact you as soon as possible and arrange a first appointment for a telephone interview.

Here we will determine together whether the position fits you and your ideas. If this is the case, you will provide us with your CV and a photo. After checking your CV, we will arrange a detailed personal interview or video call with you to get to know you and all your skills.

If this is positive for both sides, we will pass on your documents to our customer, perhaps even to your new employer.

What kind of application documents do you need from me?

In the first step, we need your resume with a current and good photo. If necessary, also your certificates, references and work samples. If you have difficulties creating your resume or are unsure which contents are relevant, we will be happy to help you. Please do not hesitate to contact us.

What training/prior experience do I need to have?

Ideally, of course, you have an education intended for the retail trade, e.g. as a merchant in the retail trade and / or further training as a retail specialist. Very well suited are of course also people with a degree related to fashion and design or production. But we are also looking forward to any career changer who brings along a lot of desire for fashion and people.

Who is my contact person?

Your contact person is an experienced personnel consultant from our team. Area heroes work at FLÄCHENHELDEN. Our team consists of people who started their career with the beginning of their education through different management positions in retail. This gives us the opportunity to understand the people in retail and on the floor with their needs and wishes well and to advise them optimally.

What kind of assistance can I expect from you?

We are specialists in guiding you through your job search.

You can discuss all questions about your documents such as resume, application photo, certificates, references and work samples with us.

We will prepare you with tips and a detailed briefing for the application process with your potential new employer and tell you exactly what to expect.

How can I get in touch with you?

You can contact all members of our team directly by phone, email or Whats App. Contact details such as mobile number and email address can be found on our homepage. Here you can also see pictures of each team member under Contact. You can also get in touch with us via Xing or LinkedIn using the respective profiles.

Who are our customers?

Our customers come from the fashion world as well as the lifestyle sector. They are retailers with a passion for excellent customer service and a high standard of visual merchandising. They are fashion retailers with one or more stores, international vertical retailers and brands that operate a mono-label store or an area or corner in a department store.

You have a question for us?

We answer your questions

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